Terms and Conditions

These terms and conditions outline the rules and regulations for the use of Crow River Winery's Website, located at https://www.crowriverwinery.com/. By accessing this website, we assume you accept these terms and conditions. Terms and conditions are subject to change.

Privacy Policy

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

 

When you make a purchase, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How we use your information

We use the information we collect in various ways, including to:

  • Improve, personalize, and expand our website

  • Develop new products, services, features, and functionality

  • Communicate with you, either directly or through one of our partners to provide you with updates and other information relating to the website, and for marketing and promotional purposes

  • Send you emails

  • Find and prevent fraud

 

Shipping Policy

Most orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Event tickets will be delivered to you via email following purchase.

Refund/Return Policy

Order Cancellations

Orders that you submit online are processed immediately and may not be cancelled,

Returns, Refund and Exchanges

Crow River Winery does not offer returns, refund or exchanges for merchandise, club memberships or event tickets purchased online